How to Manage Your Writer Relationships (Chapter 1 of 6)

Welcome to the first of six chapters where we provide useful guidance to getting the most out of the Content Runner marketplace (if you want to browse through all chapters, you can go here).

From the beginning, we knew we wanted to handle writer relationships very differently from all the other writer platforms out there. The way we achieved this was to let users set their own price for their content, but first we had to determine how users could interact with writers.

• OPEN Orders: You want something written, don’t have a writer in mind and DON’T want to review and approve individual writers.

  This a common way for users to work with writers when they want something quick and don’t want to spend the time reviewing writer profiles to find the writer they want. When you create your user profile on Content Runner all writers are initially set at a take limit of 1, which means if you post an order for 10 articles, you are guaranteed you will get a different writer for each article. As you evaluate writers you can move the take limit up or down depending on your relationship with that writer. Of course you can also favorite your best writers and block the ones that aren’t working out for you.

• CONTACT Orders: You want something written, don’t have a writer in mind and you WANT to review and approve individual writers that contact you.

  To handle this scenario we came up with the “Contact” concept. You might load up an order of 3 articles and before you want a writer to get started writing any of them, you would like to be messaged through the system by the writer, review the writer profile and then accept the writer “request”.

• DIRECT Orders: You want something written, and have a favorite writer in mind.

  After you have been on the Content Runner platform for some time you have a list of your favorite writers. Once you have your favorites, you can contact them directly with orders and avoid the open marketplaces of orders. The goal of users on Content Runner is to build strong writer relationships and use the platform to facilitate as many direct orders as possible.

• Writer POOL: We have had an overwhelming interest from users to allow them to assign articles out first come first serve to groups of writers. To accomplish this, we created writer pools (we call them pools as an homage to the ever present water in Seattle) for assigning out new orders. You can create the writer pools in your Writers tab, name them and assign writers to each pool.

The Content Runner Team

Chad Fisher

Ryan Devereux